Wednesday, 21 November 2012
It's been a while...
Monday, 21 March 2011
Great online fast food experience

The online user journey is slick and encourages you to find your local store, the offers are easily applied and the live order status (aka knowing when to get your ass in to the car) is a real bonus.
But best of all, when you arrive to pick up (they do delivery too) the order has been processed, your pizzas boxed and clearly labeled with your name and the pizza type. All you have to do is pick up the pizza, sign a slip to say you have picked up and off you go!!!
Well done to Papa Johns in having such a well executed experience that seamlessly intergrates both online and offline services.
Wednesday, 9 March 2011
Oldie but a goodie
This was the BBC election site for the 2010 General Election - things I thought were worth blogging about:
- user generated video content
- interaction of the video content
- visual display of the video content
Very nice ineed! have a look and a play at: http://news.bbc.co.uk/1/hi/uk_politics/election_2010/8602143.stm
The hungry basket
my digital life

Great example of a personalised info graphic. Check out http
break the form rules
Tuesday, 3 February 2009
online and in-store
Over the past 5-8 years the trend has been for companies to move services online in order to reduce costs streamline business processes and attract wider audiences. Is it time that online and in-store met in the middle of the road?
Moneysupermarket.com may have started this movement with their interactive shop window on
With a little bit of creative thinking there could be bundles of opportunities for online services to appear on the high street:
- Design, save, share and compare your own bathroom/kitchen/living room within the furniture department of a department store
- Use mash-up technology to find products and stock counts when in-store
- Save gondola space in entertainment stores by using the online catalogue to browse music before buying the physical products
- Make more of the valuable space taken up by fitting rooms and reduce the annoying fitting room queues by using photo sharing sites to try on clothes and makeup
Both Tesco and Argos do a good job of blending their online experience with in-store due to their ‘order online and pick up in-store’ offering… but there is still the opportunity to take retail to the next ‘interactive’ level.


