Oldie but a goodie

Just found this on my machine under 'Blog this', so I'm following my own instructions!

This was the BBC election site for the 2010 General Election - things I thought were worth blogging about:
- user generated video content
- interaction of the video content
- visual display of the video content

Very nice ineed! have a look and a play at: http://news.bbc.co.uk/1/hi/uk_politics/election_2010/8602143.stm

The hungry basket

Found this and thought it was so lovely that I just couldn't resist blogging it!



http://www.threadless.com/

my digital life

://ionz.com.br/ to get your own personalised infographic. One thing I hope is that my life really isn't that simple to interpret!


Great example of a personalised info graphic. Check out http

break the form rules

Intersting conversion case study of a traditional form design v's an inline 'conversational' form... which one converted more...have a look for yourself:

online and in-store

Over the past 5-8 years the trend has been for companies to move services online in order to reduce costs streamline business processes and attract wider audiences. Is it time that online and in-store met in the middle of the road?

Moneysupermarket.com may have started this movement with their interactive shop window on Oxford Street at Christmas time. The window allowed shoppers to quickly and easily compare prices between stores whilst shopping.

With a little bit of creative thinking there could be bundles of opportunities for online services to appear on the high street:

• Design, save, share and compare your own bathroom/kitchen/living room within the furniture department of a department store
• Use mash-up technology to find products and stock counts when in-store
• Save gondola space in entertainment stores by using the online catalogue to browse music before buying the physical products
• Make more of the valuable space taken up by fitting rooms and reduce the annoying fitting room queues by using photo sharing sites to try on clothes and makeup

Both Tesco and Argos do a good job of blending their online experience with in-store due to their ‘order online and pick up in-store’ offering… but there is still the opportunity to take retail to the next ‘interactive’ level.

customer experience is everywhere

When at a shin-dig just the other week about 7 people, other than myself, were talking the talk about the importance of designing good customer experiences.

Admittedly, approximately 99% of the people at the party were in the creative industry in one way or another but I was still quite surprised to hear these golden words on so many lips.  I have been an advocate of designing customer experiences for over 8 years and I have not encountered a similar scenario - is customer experience becoming the buzz word?

I take some heart in this as it makes my quest easier if customer experience design becomes main stream - take The Yard Creative for instance, a young and fun commercial interior design agency - their USP is all about designing with customers in mind. A great way to make your business stand out from the rest.

Blending desktop and online

Loving the way that some interactions and widgets are coming into the mainstream making the everyday use of the web much more similar to the desktop experience.

Take a look at www.macwarehouse.co.uk this site manages to provide a good experience whilst making a play upon quite a lot of features that you would expect to find on a Mac computer.

Widgets are widely available but I quite like the Yahoo library.